At The Stackhouse, we are committed to delivering top-quality prints, right from the moment you place an order until it arrives at your doorstep. Here’s a glimpse of our production process and an overview of our shipping options:
Our Production Process
Once your order is placed, it enters our streamlined production process:
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Artwork Review: Every artwork file is manually reviewed by our experienced team to ensure it meets the necessary specifications for top-quality printing. If any issues are identified, we’ll reach out to you for resolution.
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Printing: Upon approval, your artwork enters the printing phase. Our high-end giclee printers use archival inks to ensure color accuracy, detail fidelity, and long-lasting prints.
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Quality Control: Post-printing, each print is meticulously inspected for any flaws or inconsistencies. We guarantee that only flawless prints make it through this stringent quality control.
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Packaging: Each print is carefully packaged using protective materials to safeguard it during transit. For framed prints, additional care is taken to secure the frame and glass.
Production Times
While production times can vary depending on the size, material, and quantity of your order, most orders are typically ready for shipping within 3-5 business days.
Shipping Options & Process
We use reputable courier services to ensure the safe and timely delivery of your prints:
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Standard Shipping: With our standard shipping option, most orders are delivered within 3-7 business days post-production. Tracking information will be provided so you can follow your order’s journey.
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Expedited Shipping: Need your prints in a hurry? Opt for expedited shipping at checkout for faster delivery. Please note, expedited shipping affects transit time, not production time.
Packaging for Shipment
We take the utmost care in packaging your artwork for shipment. Prints are typically wrapped in protective materials and packed in sturdy shipping boxes designed to withstand the rigors of transit.
Tracking Your Order
Once your order is dispatched, you will receive a shipment confirmation email with your tracking number. You can use this number to monitor the progress of your package.
At The Stackhouse, we strive to make the process from ordering to delivery as smooth as possible. If you have any queries or require assistance at any stage, our customer service team is ready to help.