Shipping & Production Times
At The Stackhouse Printery, we believe in transparent and straightforward shipping to ensure your artwork arrives safely and on time. Below, you’ll find details on our domestic, international, oversized shipping, and production times.
Table of Contents
Important Notes
- Most orders will ship 3-5 business days after the order is placed.
- Some Mounted Prints and Gallery Wraps may incur an Oversized Shipping Fee due to special packaging and handling.
- International orders may have additional duties and taxes charged by the destination country.
- If you have questions, contact us.
Domestic Shipping (U.S.)
We ship within the U.S. using USPS and UPS. Orders over $100+ qualify for Free Shipping (Some Mounted Prints and Gallery Wraps Excluded).
Shipping Options (U.S. Mainland)
Additional Notes:
- Free Shipping applies to the U.S. Mainland only.
- Economy Shipping has limited tracking and is only available for eligible loose prints.
Mounted Prints & Gallery Wraps
We break down shipping costs based on size to ensure fair pricing for all customers.
Size |
StandardUPS Ground (3-7 Business Days) |
|---|---|
| Large (26x39+) | $49.99 |
| Extra Large (32x48+) | $149.99 |
- Carrier Selection: All Mounted Prints & Gallery Wraps ship via Standard Shipping (UPS Ground).
International Shipping
We ship to 27 countries using USPS Ground Advantage International and UPS Worldwide Expedited.
- Orders over 24 inches may have additional shipping costs.
- Duties and taxes are the recipient’s responsibility.
- If extra charges apply, we’ll contact you before shipping.
Shipping to Hawaii & Alaska
We ship to Hawaii and Alaska using USPS and UPS. Below are some important details to note:
- Shipping Times: Expect an additional 5-7 days on top of our standard 3–5 business day production/handling time.
- Carriers & Methods: We typically use USPS Priority or UPS Ground where available.
- Additional Fees: Due to their size and distance, certain products (mounted prints and gallery wraps) may incur extra shipping charges.
- Tracking: You will receive a tracking email once the package ships.
Tracking & Delivery Issues
Once your order ships, you will receive a tracking number via email. Here’s what you need to know:
- Tracking numbers may take 24 hours to update.
- Delays can occur due to weather, carrier issues, or high-volume shipping seasons.
- If your tracking hasn’t updated in 5 business days, contact us for assistance.
Damage During Shipping
We take great care in packaging, but in the rare event of damage:
- Contact us within 72 hours of receiving your order.
- Provide photos of the damaged product and packaging.
- We will arrange a replacement or refund depending on the situation.
Standard Product Production Times
Product Type |
Production Time |
|---|---|
| Loose Prints | 3 Business Days |
| Mounted & Packaged Prints | 4 Business Days |
| Gallery Wraps & Stretched Canvas | 5 Business Days |
Key Takeaways
- Free Shipping applies to loose prints & packaged prints for orders over $100 (U.S. Mainland).
- Mounted Prints and Gallery Wraps have additional shipping fees based on size.
- UPS Ground is the recommended shipping method for reliable delivery and tracking.
- International shipping rates vary by country and duties are paid by the recipient.
Have Questions?
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